实用酒店英语(山东联盟) 2024智慧树满分答案

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实用酒店英语(山东联盟) 2024智慧树满分答案

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第一章 单元测试

 

1、单选题:
Here is the key(  )Room 908 and your room cards. Please take care of them.

A:for
B:of
C:in
D:to
答案: to

2、单选题:
A British suite(  )May 26th to May 29th.Am I correct, Mr. Bellow?

A:to
B:on
C:from
D:with
答案: from

3、单选题:
The(  )room is a room with one large bed for two persons.

A:double
B:twin
C:suite
D:single
答案: double

4、单选题:
Would you please replace the departure date(  )the 28th, sir?

A:of
B:for
C:with
D:to
答案: with

5、单选题:
Mr. Bellow, I am the bellman. Let me(  )the baggage for you.

A:carry
B:take
C:bring
D:take away
答案: carry

6、单选题:
Please take this elevator to the ninth floor. The(  )will meet you there.

A:chamber maid
B:waiter
C:houseman
D:floor attendant
答案: floor attendant

7、单选题:
May I(  )your name, sir?

A:have
B:take
C:had
D:get
答案: have

8、单选题:
(  )the second turning on the left and then ask again.

A:Step
B:Take
C:Leave
D:Walk
答案: Take

9、单选题:
Please hold(  )and I’ll have a check.

A:in
B:on
C:with
D:up
答案: on

10、单选题:
Sorry to have kept you(  ), but Mr. Drake is not in right now.

A:waiting
B:to wait
C:waited
D:wait
答案: waiting

11、判断题:
We need not to reserve a room in advance when we have a trip in the busy seasons.

A:对
B:错
答案: 错

12、判断题:
The Front Office staff should have a neat and smart appearance.

A:错
B:对
答案: 对

13、判断题:
A no-show guest is a guest who made a reservation but didn′t come to our hotel.

A:对
B:错
答案: 对

14、判断题:
We usually greet the guests before doing service for them.

A:错
B:对
答案: 对

15、判断题:
A knowledge of languages is not necessary to the Front Office staff.

A:对
B:错
答案: 对

16、判断题:
A collect call should be paid by one who makes the call.

A:错
B:对
答案: 错

17、判断题:
The guest’s extension number is confidential in hotel.

A:对
B:错
答案: 对

18、判断题:
It will not leave a good impression if the operator is not well trained and polite.

A:错
B:对
答案: 对

19、判断题:
The Front Office is not only the hotel’s shop window, but also its nerve center.

A:错
B:对
答案: 对

20、判断题:
The guests can not use the American Express Card in China’s hotels.

A:对
B:错
答案: 错


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